Our Philosophy
We don't use bots; we use real people. Our team is available 24/7 to help you choose the right setup or solve payment issues.
Contact Us
Why No Trustpilot?
You may notice we are not on Trustpilot. Due to current nicotine legislation within the EU, platforms like Trustpilot cannot officially support our business type. Instead, we rely on genuine product reviews on our website. We keep all reviews—even the negative ones—unless they are irrelevant to the product.
How to spot a fake shop
We want you to stay safe. Be wary of sites that:
Have an abnormally huge range
If they have every strain and brand imaginable, it is suspicious.
Look too good to be true
If prices are impossibly low, it is likely a scam.
Force Bulk Buying
Scam sites often demand bulk orders to maximize their profit before you realize the goods aren’t coming. VapoHub offers direct prices on single items and authentic gear.
Returns & Refunds
No Returns
Due to the nature of our products and hygiene/privacy reasons, we do not offer returns.
Lost Packages
If a package is confirmed lost by the courier, we will provide a free replacement.
Delivered Status
If tracking shows “Delivered,” no replacement or refund is provided. We trust our courier data.
